Analysis of Efficiency of Hospital Service Bor Indicator in “Prof. Dr. R. Soeharso†Ortopedy Hospital in Surakarta Quarterly 1-3 In 2019

Abstract

The hospital is a means of health service that
provides care and treatment to patients (society).
Efficiency of service maintenance is very important for
hospitals, no exception hospital orthopedic Prof. DR. R
Soeharso Surakarta. One indicator used to assess the
efficiency of hospital services is to use a BOR value. The
purpose of this research is to make the use of the bed using
the BOR indicator. This research is descriptive with the
data implementation approach in November – December
2019. Data collected by interview and Obsevation, data is
displayed in the form of tables and narratives. The results
showed that the BOR indicator in the first quarter was
86.03% in the second quarter at 77.10% and in the third
quarter at 88.04%. In the 1st and 3rd quarter the use of
bed exceeds the 75%-85% standard of efficiency (Barber
Johnson standard). In the 2nd quarter the use of the bed
is standard or already efficient. A BOR value that is too
high can reduce the quality of medical team performance,
reduce patient satisfaction and safety.