Electronic Retrieval System Design for Outpatient Medical Record Filling at Puskesmas Lubuk Buaya Padang

Abstract

Retrieval or what is known as a delay in returning
medical record files is often the result of delays in patient
care. The results of a survey conducted at the Lubuk Buaya
puskesmas found that the implementation of retrieval was
still not optimal and there was a lack of supervision at the
manager level. The purpose of this study was to design
an electronic retrieval system for medical record filling
at Puskesmas Lubuk Buaya Padang. The research was
conducted at Puskesmas Lubuk Buaya Padang using the
Research and Development (R&D) method. Researchers
interviewed 4 people consisting of 1 head of medical
records and 3 medical record officers to get an overview
of the problems in the retrieval process manually and
to test the retrieval application. The results of the study
obtained a design with development using the Unified
Modeling Language (UML), namely the Use Case, Activity
Diagram, Class Diagram, Sequence Diagram which
ultimately produces an electronic retrieval application.
Researchers find that the lack of supervision of the process
of returning medical records and SOPs is running fully so
it is increasingly necessary to apply electronic retrieval.
The electronic retrieval application has been designed
and tested. Positive responses from officers where
this application can be easily operationalized so that
problems in delays in returning medical record files can be
minimized. The application is expected to be used in other
health centers with feasibility trials at each puskesmas.