Perceptions of Consumer Acceptance of the Application of Personal Health Records in America

Laela Indawati, Rizka Nurianti, Nanda Aula Rumana, Deasy Rosmala Dewi


Many countries in the world have implemented
personal health records, especially in developed countries.
In 2006 91% of Americans still had negative perceptions
of personal health records, especially in the health
status of health information (Endsley, Kibbe, Linares,
& Colorafi, 2006). People in developed countries like
America, who also should have a more advanced level of
thinking than other countries, apparently most people still
have negative perceptions of personal health records. This
underlies the author’s curiosity to further examine how
acceptance of the application of personal health records
in America. The research method with systematic review
by looking at the journals of 2006-2019, amounting to
25 journals related to personal health records. However,
only 7 appropriate journals based on criteria regarding
the description of user characteristics and perceptions
of consumer acceptance of personal health records. The
results of the study are based on a systematic literature
review of 7 journals with user characteristics including
age (35-64 years), gender (female), education (students
up to graduate), race/ethnicity (white), economics
(100,000 $ 100,000), and status work (work). Whereas
based on the average acceptance of 57% with a range
of revenue percentage of 17-76%. As many as 43% on
average do not accept, a percentage range of 24-83%. The
reason for acceptance is because it can control the health
services provided, such as chronic diseases and preventive
services such as screening, immunization/vaccination,
can monitor the status of one’s own and family’s health, be
comprehensive treatment, and facilitate communication
with doctors. Negative acceptance is subject to not being
willing to pay more for the use of personal health records,
lack of understanding of medical language, and difficulty
of use in old age.

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